FAQ
Cancellations, Returns & Refunds Policy
You may request an order cancellation until we ship your order, afterwards you cannot cancel your order.
We only accept returns and refunds if the item you received doesn't match the listing description and is not as described, and if the item arrives damaged.
For Pokémon Cards we do not accept returns due to the nature of sealed product in the TCG industry.
How long will it take to ship my order?
We typically ship orders after 24 hours of placing. Arrival times depend on your location, but it typically takes within 1 or 2 weeks to arrive. We ship all our orders through USPS.
What types of products do you carry?
We specialize in Minifigures, Pokémon Cards, Building Blocks and Lightsabers.
Minifigures of different franchises such as Marvel, Star Wars, DC, Dragon Ball, One Piece and more!!!
Pokémon TCG Cards in English, Japanese, Korean and Simplified Chinese.
Building Blocks from popular brands like LEGO and Mattel Mega, and also generic products and other brands.
Lightsabers, For now we only have one lightsaber, but we hope to expand our collection with replica lightsabers from your favorite characters and in the near future provide you with our very own custom-made lightsabers.
How often do you restock new products?
We announce new product restocks and releases on our social media pages. You can follow us on YouTube, Instagram, Facebook and TikTok as "D'Shop".
What payment methods do you accept?
We accept American Express, Apple Pay, Discover, Google Pay, Master Card, PayPal, Venmo and Visa.
How do you package your products?
We ship most products in shipping polybags, except thin and small products like minifigures and pokémon TCG booster packs which we ship in envelopes to save on shipping costs.
NOTE: All products shipped in envelopes may not have Tracking Numbers.
Couldn't find your answer?
We're here to help, please reach out to us directly, we will be eager to assist you in anyway we can.